Yes. Wellaser Beauty products are manufactured under strict quality standards and come with complete documentation. Our certifications include：Medical CE (MDR) ,CE,RoHS,Appearance & utility patent certificates,Other supporting test reports as required by different markets【detailed】

We support flexible ordering for distributors, clinics, and brands:
 • Medium-to-large machines (e.g., diode laser, picosecond laser, IPL, HIFU, CO2 fractional): MOQ = 1 unit
 • Small / portable devices: MOQ = 1 carton
 • Customized OEM/ODM models: MOQ negotiable depending on design complexity and order volume【detailed】

No—our packaging is designed to protect the device over long-distance transportation.
Before shipment, every unit is:
 • Fully assembled and tested by our QC team
 • Rechecked for output stability, safety, and appearance

For packing, we use:
 • High-density shock-absorbing foam inside a strong export carton
 • Optional aluminum alloy flight case or wooden crate for extra protection
 • Reinforced anti-impact structure to resist pressure and vibration

This ensures your machine arrives safe, stable, and intact.【detailed】

Yes. Wellaser Beauty provides full OEM/ODM appearance customization.
Our in-house industrial design team can create a new housing based on your needs, including:
 • Structure & size
 • Color / surface finish
 • Screen / panel layout
 • Logo & branding placement
 • Handpiece arrangement and overall style

You can share reference photos, sketches, or target market style. We support the full process:
Concept → 3D rendering → Prototype → Mass production.

Quarterly new designs:
We launch fresh machine appearance designs every quarter. You may:
 • Choose from our latest designs, or
 • Combine them with your custom branding to speed up development.

Regional exclusivity:
For large-volume orders, we can offer regional exclusivity. That means within your specified country/territory, we supply the same model only to you, protecting your market.
Free logo service:
Each order includes one free logo customization to support your brand launch.【detailed】

We provide strong, long-term after-sales support for all Wellaser Beauty machines.
Warranty:
• Main unit: 1 year
• Handles / handpieces: 6 months
During warranty, we provide free technical support and spare parts for non-human-caused issues.
Technical support:
• Fast online troubleshooting via video call, WhatsApp, email, etc.
• Engineers guide you step-by-step until the issue is solved.
Training materials:
• Clear installation videos
• Professional operation & treatment videos
• User manuals for each model
Spare parts supply:
• Stable stock of essential parts
• Quick shipment at factory speed
• Support for installation and calibration
Lifetime service:
After warranty ends, we still supply paid maintenance, technical guidance, and spare parts at factory cost.
Our goal is quick response, clear solutions, and reliable support for the full product life cycle.【detailed】

We offer multiple shipping options:
• Express courier: DHL / UPS / FedEx
• DDP dedicated lines: door-to-door service (tax & customs handled if needed)
• Your forwarder: We fully cooperate and deliver to your agent
Pre-shipment confirmation:
Before shipping, we send you:
• Machine testing video
• Real packaging photos
Only after your approval do we dispatch the goods.
Lead time:
• Standard models: about 15 working days after order confirmation
• Large volume or custom OEM/ODM orders: production schedule confirmed in advance

【detailed】

Our factory address:
Room 402, Building A, Baocheng Creative Industrial Base, Lishui Town, Nanhai District, Foshan City, Guangdong, China.
Factory visits are warmly welcomed. We can arrange:
 • On-site tour
 • Live machine demonstration
 • Technical & business discussion
If you arrive at Guangzhou Baiyun Airport or stay in Guangzhou, we can provide pickup and drop-off.
Just share your schedule in advance and we will arrange everything smoothly.【detailed】

It provides English operation manuals and instructional videos, and supports remote online training.【detailed】

We offer remote technical support and can send parts to assist with repairs.【detailed】

We can provide sample units for market testing; please contact the sales manager for details.【detailed】